Delivery Information

Delivery & Charges 

As of September 2018, delivers only within Hong Kong.

Delivery service is available for Hong Kong local address, except for the restricted area and the Outlying Islands (including Lantau Island (except Tung Chung), Peng Chau, Lamma Island, Cheung Chau, Po Toi, Ma Wan & Discovery Bay) in Hong Kong.

For non-deliverable address, please contact our staff to arrange delivery to courier picked up points or other delivery arrangement.

No delivery service for any address outside Hong Kong.

Our Couriers

Our doorstep delivery service brings greater convenience and ease for every customers, Toyslido have partnered with various couriers to ensure reliable service.

Shipping Fees

There is a HK$38 flat shipping rate per order for any net purchase amount below HK$800. Any net order amount above HK$800 is entitled to free standard delivery.

Order amount (Net, HK$)

Delivery Charge (HK$)






800 or above

Free Delivery

Shipping fees are shown in your cart once you have logged into your account. If you have previously registered with you can log in at anytime. First time shoppers will need to create an account with first and provide your delivery address.

Estimated Delivery Times

Orders are estimated to be delivered within 5 working days when the order is placed during our office hours. Orders are typically dispatched within 1-3 business days of the order being placed.

We will always do our best to deliver within the estimated timeframes but please note that Estimated Delivery Times are estimates only, and are not guaranteed.

Receiving Your Order

All orders must be signed. Please ensure there is someone available at the delivery address to sign for the delivery. Please note Toyslido is not responsible for any surcharge occurred during the delivery process.